1. Who we are

OPTIMA GROUP SRL is a company that deals with the development and support of software solutions. 

2. Personal data we process

OPTIMA GROUP SRL is a personal data operator. We collect the following types of personal data from you:

• Name, surname
• Email
• Telephone
• Message
• Browsing history

3. Why we need them

We need your personal data for the following processing:

On the legal basis of the legitimate interest of OPTIMA GROUP SRL to respond to your messages in the contact form:

• Name and surname – we need this data to be able to personalize your address.
• E-mail – we use the e-mail address to reply to your message
• Phone – we use the phone number to respond to your message more quickly
• Message – here you can detail your needs

With your consent, we would also like to process the following personal data

Online behavior

• Browsing history – we share this information with our partners described in the cookies policy in order to deliver customized offers. More information can be found on our cookies page.

4. What we do with them

Your personal data are processed within the company OPTIMA GROUP SRL located in Romania. The hosting and storage of your data takes place in Ireland on Microsoft servers, which acts as the authorized person for OPTIMA GROUP SRL providing the hosting service.

Your personal data for browsing history is transmitted to our partners described in the cookie policy. Please see the description of these partners on this page.

5. How long we keep personal data

Your personal data in the messages will be kept for one year from the last communication, unless you become our customer.

The personal data that are contained in the financial accounting documents or in documents that are attached to the financial accounting documents, will be kept for 10 years according to the provisions of art. 38 of Appendix 1 to the Order no. 2634/2015 on financial-accounting documents, issued by the Ministry of Public Finance and will not be accessed for any purpose other than the legal purpose for which they are archived. After 10 years this data will be destroyed.

Your online activity data will be kept for the lifetime of the cookies or until you decide to delete the cookies.

6. What are your rights?

If you have reason to believe that any personal data we hold about you is incorrect or incomplete, you have the right to request to see this information, have it rectified or have it deleted, to request the restriction of processing or object to processing and you also have the right to data portability. To exercise these rights, please contact us at contact@optima.ro.

If you want to submit a complaint related to the way we have processed your personal data, contact the data protection officer at the following e-mail address contact@optima.ro. The Data Protection Officer will contact you to settle the issue raised.

You can also contact the National Authority for the Supervision of Personal Data Processing at www.dataprotection.ro and file a complaint with them.